The Pre-School’s work with children and families will sometimes bring staff into contact with confidential information. To ensure that all those using and working in the Pre-School can do so with confidence, we will respect confidentiality in the following ways:

  • Parents/carers will have ready access to the files and records of their own children, but will not have access to information about any other child.
  • Staff will not discuss individual children, other than for the purposes of curriculum planning/group management, with people other than the child’s parents/carers.
  • Information given by parents/carers to the Proprietor/Manager or their Key Person will not be passed on to others external to the Pre-School, except Social Services or other outside agencies where necessary, without permission.
  • Issues to do with employment of staff, whether paid or unpaid will remain confidential to the people directly involving with making personnel decisions.
  • Student placements in the Pre-School will be advised of our confidentiality policy which they are required to respect.
  • Records of children presently attending the Pre-School will be retained on the premises. Such records as are available for children no longer attending will be retained at the Pre-School securely locked for three years.
  • Before having parents in to help during sessions, they are asked to read and sign our Parent Helpers’ Information sheet, which details our confidentiality information below.

Confidential Information for Parent Helpers

Occasionally in the nursery you will become aware of information about children which is confidential or private to the child or their family. This is a delicate matter that requires a great deal of tact on your part. Any information that leads you to believe a child is at risk must be mentioned to the Manager or your Key Person. But any conversation with parents outside is a breach of the Pre-School’s confidence. It is very important to treat anything you hear or see in the nursery with regard to particular children as being in absolute confidence and entirely a matter within the nursery. Similarly you may find that parents who are friends will ask about progress or behaviour of their children in school. Again, this is a matter requiring a great deal of tact on your part and it is important that you suggest that if they are worried in any way about their child then they must discuss the matter themselves with their Key Person. It is a tricky area, but we thank you for your understanding.